Srinagar: As users across Kashmir Valley face difficulties while using online banking services, Jammu and Kashmir Bank’s executive has stated to update their apps and reset UPI pins for smooth transactions.
A bank executive explained that they upgraded their UPI platform on December 13, with prior notification to all customers. The executive said that customers were advised to reset their passcodes.
He said, “Customers who successfully updated their UPI PIN experienced no issues using the app.” The bank has urged users to update the UPI app and reset their PIN for smooth transactions.
“Over 2 lakh customers have already migrated, with more than 1 million successful transactions in the last 24 hours,” he added.
The bank also cautioned users against clicking on unauthorised links for security reasons and expressed regret for any inconvenience caused.
